Category Archives: Featured


Who are we leaving behind?

I was recently invited to deliver the keynote address at the University of Melbourne engineering and IT awards night. I took the opportunity to challenge today’s students to think about the people being left behind as in the move to … Continue reading

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The Quantum Computer dream could be killed by Information Management

For years now the physics community has been taking the leap into computer science through the pursuit of the quantum computer.  As weird as the concepts underpinning the idea of such a device are, even weirder is the threat that … Continue reading

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Customers smile at the edges

One of the best ways of understanding your success is by measuring how happy your customers are.  To make sense of their response you obviously need to segment customers.  In this post I propose segmenting customers according to the complexity … Continue reading

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