Category Archives: Big Data

Behind the scenes

Before the advances of twentieth century medicines, doctors were often deliberately opaque. They were well known for proscribing remedies for patients that were for little more than placebos. To encourage a patient’s confidence, much of what they wrote was intentionally … Continue reading

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Don’t seek to know everything about your customer

I hate customer service surveys. Hotels and retailers spend millions trying to speed our checkout or purchase by helping us avoid having to wait around. Then they undo all of that good work by pestering us with customer service surveys … Continue reading

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Turning decision making into a game

Organisations are more complex today than ever before, largely because of the ability that technology brings to support scale, centralisation and enterprise-wide integration.  One of the unpleasant side effects of this complexity is that it can take too long to … Continue reading

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Will the bionic eye solve information overload?

Right now, researchers are working around the world to find ways of restoring sight to the blind by creating a bionic eye.  The closest analogy is the bionic ear, more properly called a cochlear implant, which works by directly stimulating … Continue reading

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Challenging times for the ICT industry

Last month I wrote about the collection of personal information by business and government and compared the loss of privacy to George Orwell’s predictions for 1984 (see “Living as far from 1984 as Orwell”).  Barely had I written the post … Continue reading

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Living as far from 1984 as Orwell

Over the last month I’ve been talking a lot about personally controlled records and the ownership of your own information.  For more background, see last month’s post and a discussion I took part in on ABC radio. The strength of … Continue reading

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You should own your own data

In virtually every country there is a debate around privacy, driven most recently by the rise of Big Data, social networks and technology more generally.  Without doubt, the major technology companies recognise the value of the information they are collecting … Continue reading

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